Privacy Policy
Your data, handled with the same discretion as our VIP concierge service.
Your data, handled with the same discretion as our VIP concierge service.
Last updated: January 2026
Beaconhangoutplay ("we", "our", "us") is committed to safeguarding the privacy and personal information of every guest, visitor, and prospective client. This policy outlines how we collect, use, store, and protect data in compliance with the EU General Data Protection Regulation (GDPR) and Finnish data protection laws.
Information you provide: name, email, phone number, travel dates, guest count, and any special requests submitted via our booking forms, newsletter, or concierge inquiries.
Information collected automatically: IP address, device type, browser, referring URL, and anonymized analytics on how you navigate our site.
Communication records: emails, chat transcripts, and call notes exchanged with our concierge team.
We process personal data to fulfill concierge requests, arrange reservations with partner properties, respond to inquiries, send opt-in marketing communications regarding Arctic offers and VIP invitations, improve our website, and comply with legal obligations.
Our processing is based on (a) your consent for marketing, (b) contractual necessity to complete bookings, (c) legitimate interest to improve our services, and (d) compliance with applicable Finnish and EU law.
We share data only with carefully selected partners required to deliver your stay — luxury hotels (such as Hotel Kämp, Lapland Hotels Arena), licensed gaming venues operated by Veikkaus, transport providers, and trusted technology vendors. We do not sell personal information.
All data is stored within the European Economic Area (EEA). If transfer outside the EEA is ever necessary, we ensure equivalent safeguards through Standard Contractual Clauses.
Personal data is retained only as long as needed to fulfill the purpose collected — typically up to 24 months after your last interaction, unless longer retention is required by law (e.g., tax records).
You have the right to access, correct, delete, restrict, or object to processing of your data, as well as the right to data portability and to withdraw consent at any time. To exercise these rights, email [email protected].
We implement industry-standard technical and organizational safeguards including encrypted connections (HTTPS), restricted access controls, and regular security reviews to protect your information.
For details on our use of cookies and tracking technologies, please review our Cookies Policy.
Our services are intended for adults aged 18 and over. We do not knowingly collect data from minors.
We may update this policy periodically. The latest version will always appear on this page with a revised "Last updated" date.
For privacy inquiries, contact [email protected]. You also have the right to lodge a complaint with the Finnish Data Protection Ombudsman (tietosuoja.fi).